How else can I cancel my account?
You can also cancel your subscription account by sending an email to the support team. Please make sure that you contact us from your registered email address and include your full name and username so that your cancellation request can be processed without delay. You will always receive a reply to confirm that your account has been cancelled. You must give us at least 72 hours before your renewal date otherwise we cannot guarantee that your account will be cancelled in time.
Can I still use my account after cancelling?
You can cancel your account and still access the resources on Clickteaching until your subscription expires. If you do not wish for your account to automatically renew then you need to ensure that it is cancelled before your renewal date. You will always receive a reply to confirm that your account has been cancelled.
Can I get a refund?
You may cancel and receive a full refund of your subscription within seven days of your payment as long as you have not logged into the member's section during this period. You need to specify in a cancellation email to info@clickteaching.com that you are cancelling within seven days of your payment and have not logged into your account in order for the refund to be processed. Any other refunds beyond the seven day period are at the discretion of the management.
Still having problems? Please use one of the options below
Send an email to: support@clickteaching.com
Please ensure that you include your username, full name and contact email address. Support queries are usually replied to within 24 hours.
Send a letter to: Clickteaching 27 Old Gloucester Street London WC1N 3AX
Please ensure that you include your username, full name and contact email address.
This is a postal address only. There is no facility to deal directly with customers at this address.
Send a fax to: 0203 0041356
Please ensure that you include your username, full name and contact email address.
Recommended Reading
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The 50 Best Indoor Games for Groups
Carefully selected, each collection of the 50 Best Games is themed and addresses a specific area of development. All the games are easy to implement with the minimum of preparation and can be adapted to the needs of your particular group. Use them as warm-ups, ice breakers, time fillers or to address a specific need.
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